- Coach and motivate the sales team to drive performance and meet targets.
- Ensure that all customers receive excellent service and maintain high levels of customer satisfaction.
- Top twenty in fold / out of fold customer visits
- Address and resolve customer complaints and issues promptly and professionally.
- Oversee inventory levels and ensure an adequate stock of and spare parts to meet customer demand. Min Max level of Inventory
- Manage the branch's budget and expenses to ensure profitability.
7.
Timely
Recruit, train, and develop a skilled and motivated team of sales staff.
- Conduct performance evaluations and provide feedback to employees.
- Ensure compliance with all dealership policies, procedures, and relevant regulations.
- Ensure the safety and security of the branch premises, staff, and assets.
- Provide regular reports to senior management on the branch's performance and activities.
- Leads and drives utilization of Cummins tools and processes such as the Cummins Sales
Process and Customer Relationship Management (CRM).
📌 State Sales Head- Heavy Machinery (Jabalpur)
🏢 N Human Resources u0026 Management Systems
📍 Jabalpur
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