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We are seeking a dynamic and results-driven State Head – Sales & Operations to lead and scale our business across an entire state. This leadership role is accountable for driving state-wide revenue, optimizing ROI, reducing CAC, and ensuring strong retention and customer success. The State Head will own the P&L; for the region and will be directly responsible for market penetration, strategic growth, and operational excellence.

The ideal candidate is a seasoned leader with experience in B2C sales, state-level business ownership, and high-performing team management, preferably in the EdTech or consumer sales domain.

Key Responsibilities:

? Business Ownership & Strategy

- Own the P&L; for the state, ensuring achievement of revenue, profitability, and ROI goals.
- Design and execute state-specific growth strategies aligned with company objectives.
- Drive CAC optimization, retention improvement, and attrition reduction.
- Forecast sales and build short-term and long-term growth roadmaps for the state.

? Sales Leadership & Execution

- Lead, manage, and scale a large sales team, including Senior Manager, Sales Managers, Territory Managers, and ground sales teams.
- Build and monitor sales funnels, track conversion metrics, and ensure consistent pipeline growth.
- Drive high-volume B2C sales across urban and semi-urban markets through innovative strategies.
- Ensure revenue targets are met month-on-month with disciplined sales execution.

? Market Expansion & Penetration

- Identify recent markets, opportunities, and expansion corridors within the state.
- Build strong relationships with students, parents, and communities to drive enrollment and trust.
- Leverage both online and offline channels to maximize reach and brand presence.

?‍?‍?‍? Customer Success & Retention





- Ensure high-quality engagement with students and parents to drive satisfaction and retention.
- Monitor churn, identify causes of attrition, and implement corrective action plans.
- Build long-term relationships to generate referrals and repeat enrollments.

? Leadership & Team Building

- Recruit, train, and mentor high-performing sales teams across multiple regions of the state.
- Instil a performance-driven culture with clear KPIs, targets, and accountability.
- Groom future leaders within the team and strengthen the middle management layer.

⚙ Operational Excellence

- Ensure seamless execution of sales, marketing, and operational initiatives across the state.
- Monitor and control operational costs to maximize efficiency and profitability.
- Implement systems and processes for consistent performance tracking and reporting.

Qualifications & Requirements:

- Bachelor’s degree in Business, Sales, or related field; MBA preferred.

- 8–12 years of experience in sales & business leadership, with at least 4–5 years managing state/large-region operations.

- Proven track record of owning P&L; and delivering strong business results in B2C sales.

- Experience in EdTech, BFSI, telecom, FMCG, or other high-volume B2C industries preferred.

- Strong expertise in sales funnels, CAC, ROI, retention, and attrition management.

- Excellent leadership, communication, and strategic planning skills with Data-driven mindset & ability to translate insights into business action.

Why Join Us?

- Opportunity to own the business for an entire state and drive impactful growth.

- Work with a rapidly growing company at the forefront of EdTech innovation in India.

- Competitive compensation with performance-linked rewards.

- Chance to shape the future of tech education for thousands of learners

Work Location & Working Days

- Locations: Ahmedabad & Bhubaneswar.

- Timings 11:00 AM - 9:00 pm & Saturday Weekoff

📌 State Head – Sales (Offline Expansion) (Ahmedabad)
🏢 Mantras2Success
📍 Ahmedabad