1) Server Administration & Management

- Install, configure, and maintain Windows Server environments.

- Manage Active Directory, Group Policy, DNS, DHCP, and file/print services.

- Perform server hardening, patch management, and access control implementation.

- Manage file system permissions, quotas, and system-level configurations.

2) Backup, Recovery & Disaster Planning

- Perform and monitor system backups and periodic restore testing.

- Ensure integrity and reliability of MSSQL and MySQL database backups.

- Support disaster recovery planning and execution.

3) Server & Application Software Configuration

- Install and configure server and application software.

- Manage web hosting components such as IIS, Apache, Nginx, and LAMP/LEMP stacks.

- Install, configure, and maintain hosting control panels (WHM, cPanel, Plesk).

4) Database Administration

- Administer MSSQL and MySQL databases.

- Perform performance tuning, schema management, and access control.

- Monitor database health and optimize queries where required.

5) User Account & Identity Management

- Create, modify, and deprovision user accounts and roles.

- Conduct access audits and enforce security policies.

6) Virtualization & Cloud Infrastructure

- Deploy and manage virtualization platforms (Hyper-V, VMware, KVM).

- Support on-premises and cloud-hosted VMs.

- Basic working knowledge of cloud platforms such as AWS, Azure, and GCP.

- Ensure cost-effective utilization of cloud resources.

7) Ticket Ownership & SLA Compliance

- Own, respond to, and resolve L2/L3 support tickets,



including escalations.

- Maintain accurate ticket updates and meet defined SLA timelines.

- Handle low-to-medium complexity incidents independently.

8) Infrastructure Monitoring & Troubleshooting

- Monitor servers, logs, system metrics, and alerts.

- Identify and resolve performance bottlenecks proactively.

- Collaborate with cross-functional teams for high-priority incidents.

9) Security & Compliance

- Implement firewalls, patching, access control, and security policies.

- Monitor system vulnerabilities and intrusion detection logs.

- Ensure compliance with internal and customer security standards.

10) Documentation & Team Collaboration

- Document SOPs, troubleshooting steps, and infrastructure changes.

- Participate in knowledge-sharing and incident post-mortems.

- Work collaboratively with support, SRE, and DevOps teams.

Requirements

- Proven experience in administering Windows Server environments.

- Strong knowledge of Active Directory, DNS, DHCP, and Hyper-V.

- Hands-on experience with MSSQL and MySQL database administration.

- Solid troubleshooting skills for L2/L3 level server issues.

- Experience in web hosting environments preferred.

- Familiarity with virtualization technologies (Hyper-V, VMware, KVM).

- Basic exposure to cloud platforms (AWS/Azure/GCP).

- Ability to multitask in a fast-paced production environment.

- Strong written and verbal communication skills.

- Demonstrated ownership, accountability, and follow-through.

- Ability to work independently and in a team.

📌 Sr.Windows System Administratior (Jaipur)
🏢 SupportFly Technologies
📍 Jaipur