Key Account Manager – E-Commerce

Location: Ahmedabad
Function: E-commerce
Reporting To: Head of E-commerce
Experience:2–7 Years
Industry: Food / FMCG

About the Role

We’re looking for someone who thrives in ambiguity, moves with speed, and treats the business like their own. You won’t be handed playbooks — you’ll be writing them.
As a Key Account Manager, you’ll lead the growth of select e-commerce or quick commerce accounts — the ones that move fast and demand even faster thinking.

You’ll own everything that moves the needle: P&L;, visibility, supply, relationships, and ROI.
If you enjoy solving problems, spotting prospects, and building with intent — this role’s for you.

What You’ll Own

P&L; Ownership
Own end-to-end performance for your assigned accounts
Identify growth levers, plug inefficiencies, and scale sustainably

Platform Relationships
Build strong connects with category, marketing and commercial teams
Ensure your platform champions the brand — across campaigns and conversations

Operations & Supply
Finalize assortments, monitor fill rates, and drive forecasting with SCM
Ensure hygiene in returns, claims, and reconciliations





Campaigns & Visibility
Own merchandising, content, pricing, and search/display execution
Activate impactful campaigns across seasonality, brand moments, and platform events

Planning & Budgeting
Build the annual marketing calendar for your platforms
Allocate spends based on brand priorities, seasonality, and ROI
Track performance and make smart, rapid course corrections

Insights & Impact
Dive deep into consumer behaviour, competitor actions, and platform data
Translate insights into sharp, executable moves

Cross-functional Hustle
Collaborate with Brand, SCM, Finance and Analytics teams
Lead projects across launches, fill-rate improvement, platform audits, and more

What You Bring
2–7 years in the FMCG / Food industry
Hands-on experience in e-commerce or quick commerce platforms
Solid analytical skills, Excel comfort, and decision-making instincts
Proven ability to manage external stakeholders and internal chaos
A bias for action, curiosity for data, and hunger to grow
Bachelor's or MBA from a Tier 1 / Tier 2 institute

📌 Key Accounts Manager E Commerce Ahmedabad
🏢 Merito
📍 Ahmedabad