Operations Head — Logistics Job Description

Level: Senior

Location: Howrah Warehouse

Reporting To: Managing Partner / Leadership

Experience: 3–5 years in logistics / supply chain; MedTech experience shall be preferred

Education: B.E. / B.Sc. in Engineering or Supply Chain; MBA in Operations preferred

Role Overview

Notice Period - 15 Days Max

Owns end-to-end logistics operations for VMD across East India — from OEM inbound shipments to last-mile equipment delivery. Works closely with Sales, Service, and Finance to ensure on-time fulfilment, lean inventory, and full compliance with ISO 13485 and ISO 9001 standards.

Key Responsibilities
Coordinate with OEM principals for timely delivery of equipment, spare parts, and consumables
Manage import documentation, customs clearance, and freight for international shipments
Track purchase orders and proactively flag supply delays to sales and leadership
Oversee the central warehouse and regional stocking points across WB, OD, BH, JH, and NE – India.
Maintain real-time inventory in SAP/ERP and conduct periodic stock audits and reconciliations
Enforce safety stock norms, reorder levels, and ISO 13485-compliant storage and handling
Plan and execute dispatches for tenders, hospitals, and projects,



aligned with Service for installations
Manage partners, transporters, and freight; ensure secure handling of high-value capital equipment
Ensure dispatch documentation accuracy — challans, invoices, e-way bills, and PODs
Define logistics SOPs and monitor KPIs — on-time delivery, re fill rate, inventory accuracy, and freight cost
Lead the warehouse and logistics team and manage vendor contracts and cost-reduction initiatives
Ensuring GRNs and supporting documents within defined timelines.
Ensuring track and monitoring outstation courier deliveries to ensure timely receipt and proof of delivery

Skills & Competencies
End-to-end supply chain expertise — procurement, warehousing, and distribution
Experience with medical devices or regulated capital equipment logistics
Proficiency in SAP / ERP and inventory management systems
Knowledge of import/export, customs, and freight management
Familiarity with ISO 13485 and ISO 9001 for logistics and warehousing
Solid vendor negotiation and multi-location team management skills
Data-driven with solid KPI tracking and reporting ability

About VMD: vikasmedical.com

📌 Operations Head Logistics Howrah
🏢 Vikas Medical Devices
📍 Howrah