Job Responsibilities
Handle customer queries and provide appropriate solutions.
Understand customer concerns and resolve issues professionally.
Maintain a positive and customer-focused approach during interactions.
Coordinate with internal teams when required for query resolution.
Maintain accurate records of customer interactions and requests.
Follow defined processes, guidelines, and quality standards.
Ensure a smooth and satisfactory customer experience.
Requirements
Excellent communication skills – verbal and written.
Positive listening and problem-solving abilities.
Customer-friendly and skilled attitude.
Basic computer knowledge.
Comfortable working in rotational shifts.
Comfortable with rotational week offs.
Freshers can apply if they have solid communication skills.
LANGUAGE: Fluent Kannada+English
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Chennai (India)
🏢 Qgroups
📍 India
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