DESCRIPTION: Job Responsibilities:

- Utilize advanced hardware and software troubleshooting knowledge to support users
- Support enterprise Active Directory, Office 365, and Forefront Identity Management (FIM) environment.
- Act as Second Level Liaison between client, and service provider.
- Manage Active Directory, Office 365 and FIM platform backups.
- Define, write and maintain PPM (Process and Procedure Manual) for the project
- Assigned special projects
- Analyze systems, review and implement improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- Primary Lead in training and mentoring less-experienced members of the team.
- Primary Lead in assigned special projects.
- Analyze systems, reviews and participates in the implementation of improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- May train and mentor less-experienced members of the team

Skills, Licenses, Knowledge, Education and Training Requirements:

- Vocational/Diploma/Bachelor’s degree in any IT related field or has the equivalent experience
- 5+ years’ experience with Active Directory and Windows environment
- 5+ years’ experience with LAN/WAN environment including routing and security protocols
- 5+ years’ experience knowledge of server, network and voice technology solutions
- 5+ years’ experience with Active Directory scripting
- Ability to write AD scripts / PowerShell scripts
- MCSA Certification required
- ITIL certification preferred
- Attendance and schedule adherence are requirements of this position
- Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders
- High School Diploma or equivalent required
- Possesses and applies an expert knowledge of principles, practices, and procedures of particular field of specialization to the completion of difficult assignments
- Adapts procedures, processes, tools,



equipment and techniques to accomplish the requirements of the position
- Usually works under general supervision, conferring with superior on unusual matters
- Assignments are broad in nature, usually requiring originality and ingenuity
- Duties and tasks reflect substantial variety and complexity
- Relies on experience and judgment to plan and accomplish assigned tasks and goals
- May serve as a resource to others in the resolution of complex problems and issues and assign work to less-experience

Additional Notes: The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

DESCRIPTION: Job Responsibilities:

- Utilize advanced hardware and software troubleshooting knowledge to support users
- Support enterprise Active Directory, Office 365, and Forefront Identity Management (FIM) environment.
- Act as Second Level Liaison between client, and service provider.
- Manage Active Directory, Office 365 and FIM platform backups.
- Define, write and maintain PPM (Process and Procedure Manual) for the project
- Assigned special projects
- Analyze systems, review and implement improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- Primary Lead in training and mentoring less-experienced members of the team.
- Primary Lead in assigned special projects.
- Analyze systems,



reviews and participates in the implementation of improvements or upgrades to enhance user experience and to prevent capacity issues
- Participate in rotating On-Call schedule and assist in after-hours Monthly Maintenance
- May train and mentor less-experienced members of the team

Skills, Licenses, Knowledge, Education and Training Requirements:

- Vocational/Diploma/Bachelor’s degree in any IT related field or has the equivalent experience
- 5+ years’ experience with Active Directory and Windows environment
- 5+ years’ experience with LAN/WAN workplace including routing and security protocols
- 5+ years’ experience knowledge of server, network and voice technology solutions
- 5+ years’ experience with Active Directory scripting
- Ability to write AD scripts / PowerShell scripts
- MCSA Certification required
- ITIL certification preferred
- Attendance and schedule adherence are requirements of this position
- Ability to walk, bend and lift equipment up to 50 pounds and engage in labor related duties of connecting computer equipment, and climbing up and down stairs and ladders
- High School Diploma or equivalent required
- Possesses and applies an expert knowledge of principles, practices, and procedures of particular field of specialization to the completion of difficult assignments
- Adapts procedures, processes, tools, equipment and techniques to accomplish the requirements of the position
- Usually works under general supervision, conferring with superior on unusual matters
- Assignments are broad in nature, usually requiring originality and ingenuity
- Duties and tasks reflect substantial variety and complexity
- Relies on experience and judgment to plan and accomplish assigned tasks and goals
- May serve as a resource to others in the resolution of complex problems and issues and assign work to less-experience

Additional Notes: The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

📌 Sr. System Administrator (Noida)
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📍 Noida