Job Title: Sr. Process Associate Semi Voice Process

Location: Visakhapatnam (MVP) Candidates must reside within a 25km radius

Salary: 2.8 LPA (In Hand 17k) + Incentives (Based on Performance)

Job Type: Permanent, Full time

Job Summary: We are looking for a Sr. Process Associate to join our Domestic Semi Voice process in the banking sector. The ideal candidate should have excellent communication skills in English and above-manageable skills in Hindi. A minimum of 1 year of on-paper experience in any domain is required. The role involves resolving customer queries related to banking transactions, debit cards, and credit cards.

Key Responsibilities:

- Handle inbound/outbound semi-voice calls to assist customers with their banking queries.
- Provide solutions related to banking transactions, debit cards, and credit cards.
- Ensure customer satisfaction by adhering to process guidelines and maintaining quality standards.

Requirements:

- Experience: Minimum 1 year of on-paper experience in any domain.
- Skills: Excellent communication skills in English and above-manageable skills in Hindi.
- Education: Any Graduate or Postgraduate.




- Shift: Rotational Day Shift (between 9 am to 9 pm) with one rotational week off.
- Age: Up to 38 years.
- Transportation: 2-way pickup and drop cab facility.

Additional Information:

- Notice Period: Immediate joiners preferred.
- Documents Required: Aadhar card, PAN card, Experience letter, Minimum 3 months' pay slips, All educational documents.
- Bond: No bond requirement.

How to Apply: If you meet the qualifications and are interested in this position, please send your updated resume to [email protected] with the following details:

- Name
- Notice Period
- Reason for Job Change
- Availability for Interview
- Current Organization
- Current Designation
- Current Location
- Languages Known
- Current Salary
- Expected Salary
- Experience in BPO
- Experience in National / International
- Total Years of Experience
- Key Skills Matching Above Experience
- Willing to Relocate

For any inquiries, feel free to contact us at (phone hidden).

📌 Sr. Process Associate Semi Voice Process (Hyderabad)
🏢 nexgenhiringexperts
📍 Hyderabad