Job Title: CRM & Automation Intern (Zoho Implementation)

Location: Sanpada (Navi Mumbai) + Hybrid

Duration: Minimum 3 Months

Working Hours: Part-time (4 hours per day – flexible)

Location & Work Structure

- Initial Phase (10–15 days): Mandatory on-site training at Sanpada

- Post Training: Hybrid model
- 3 days/week – Work from Office (Sanpada)

- 3 days/week – Remote

Preference: Candidates residing in or around Sanpada / Navi Mumbai

Role Objective (Why this role exists)

This internship is designed to provide hands-on exposure to CRM implementation, workflow automation, and business process digitization using Zoho tools.

Interns will work on live projects, contributing directly to improving operational efficiency and system-driven processes.

Key Responsibilities

- Support implementation and optimization of Zoho CRM and Zoho Recruit

- Configure workflows, automation rules, triggers, and process flows

- Design and develop HTML email templates for professional communication

- Maintain and ensure accuracy of CRM data

- Assist in translating business requirements into system workflows

- Provide basic technical support for internal users

- Prepare clear, structured, and detailed documentation for all work done

Expected Outcomes (What you will achieve in 3 months)

By the end of the internship, you should be able to:





- Configure basic to intermediate CRM workflows independently

- Deliver 3–5 functional automation processes

- Create professional HTML email templates

- Develop clear and structured documentation for implemented processes

- Understand real-world usage of CRM in sales and recruitment workflows

Key Performance Indicators (KPIs)

Your performance will be evaluated on:

- Number of automation workflows successfully implemented

- Quality and completeness of documentation

- Accuracy and consistency in CRM data management

- Quality of HTML templates delivered

- Task completion timelines and responsiveness

- Understanding and execution of business requirements

Requirements

Eligibility Criteria

- Students currently pursuing
- BCA

- B.Tech

- MCA

- Must be available for a minimum 3-month commitment

- Strong interest in technology, CRM systems, and automation

Infrastructure Requirements (Mandatory)

- Must have a personal laptop

- Must have a dedicated WiFi/internet connection at home

- Should be equipped to work remotely in a disciplined environment

Work Timings

- 4 hours per day (Part-time)

- Adaptable schedule aligned with college timings

- Expected to maintain consistency and availability as per team coordination

📌 Software and IT Intern - Zoho (Navi Mumbai)
🏢 Shunya Tattva Management Consultant
📍 Navi Mumbai