About the Role

About the Role

We are seeking a proactive and detail-oriented Site Reliability Engineer (SRE) with 3+ years of experience to ensure high availability, reliability, and performance of production systems.

This role focuses on automation,

incident management, and cross-team coordination to drive operational excellence.

Key Responsibilities

- Maintain reliable, scalable, and secure production environments.
- Implement and manage monitoring, alerting, and logging solutions.
- Contribute to defining and tracking SLIs/SLOs and support error budget practices.
- Automate operational tasks to improve efficiency and reduce manual effort.
- Perform troubleshooting and Root Cause Analysis (RCA) for production incidents.
- Optimize system performance, availability, and capacity.
- Maintain SOPs, and incident documentation in Confluence.
- Adhere to change management, deployment governance, and disaster recovery standards.
- Support incident response for critical production services.

Collaboration & Tools

- Coordinate with external vendors and internal cross-functional teams.
- Work closely with Engineering, Product Owners, and Operations teams.
- Manage incidents and changes using ServiceNow & JIRA.
- Collaborate through Slack and structured communication channels.

Technical Skills

Systems & Clouds

- Strong knowledge of Windows and Linux/Unix systems
- Solid understanding of networking fundamentals (DNS, TCP/IP,



Load Balancing,

Firewalls).

- Experience with at least one cloud platform (AWS, Azure, or GCP).
- Automation & CI/CD
- Proficiency in one scripting/programming language (Python, Go, Bash, PowerShell, or

Java).

- Understanding of CI/CD pipelines and automation practices.

Containers

- Hands-on experience with Docker and Kubernetes
- Experience with monitoring tools such as or Power BI.
- Ability to analyze logs, metrics, and traces for troubleshooting.

ITSM & Documentation

• Experience with ServiceNow & JIRA (incident/change/problem workflows)

- Working knowledge of Confluence for technical documentation and knowledge management.

Additional Experience (Preferred)

- Background in DevOps, Cloud Engineering, or Platform Engineering
- Understanding of security best practices and compliance standards.
- Familiarity with AI-assisted engineering tools (Claude Code, Jellyfish, GitHub Copilot
- Exposure to large-scale or production-grade systems.

Soft Skills

• Robust analytical and troubleshooting mindset

- Excellent written and verbal communication skills
- Ownership driven and composed during high level severity incidents

Accessibility & Inclusion StatementWe are committed to creating an inclusive environment for all employees, including persons with disabilities. Reasonable accommodations will be provided upon request.

📌 Site Reliability Engineer (Gurugram)
🏢 Right Advisors
📍 Gurugram