- 8+ years of ServiceNow platform experience, with at least 8 years in the IT industry
- Expertise in ServiceNow implementation and various modules (ITSM, CSM, etc.)
- Proficient in Angular-based client-side & server-side scripting, JavaScript, and ITILv4 processes
- Lead Agile teams, plan, and track work, ensuring project goals are met
- Excellent communication, problem-solving, and collaboration skills
- Manage project timelines, scope, and budgets, ensuring timely and successful delivery
- Work closely with stakeholders and business users to understand requirements
- Facilitate project workshops, training, testing, and go-live support
- ServiceNow Administration certification is a must, other certifications a plus
- Provide technical solutions and integrations with LDAP, SSO, and other technologies
- Strong team management and communication skills
Join our energetic team as a ServiceNow Implementation Manager, where you will play a vital role in delivering scalable and high-performance solutions, collaborating with cross-functional teams, and ensuring successful project execution.