: Service Engineer

Company: Loom Solar

Department: Service / After Sales Support

Employment Type: Full-Time

About the Role

Loom Solar is looking for a dedicated and technically skilled Service Engineer to handle installation support, troubleshooting, maintenance, and customer service for solar products and systems. The candidate will play a key role in ensuring smooth functioning of solar panels, inverters, batteries, and related equipment while maintaining high customer satisfaction.

Key Responsibilities

- Install, inspect, and maintain solar power systems including panels, inverters, batteries, and wiring systems.

- Diagnose and resolve electrical and technical faults at customer sites.

- Provide after-sales service and ensure timely complaint resolution.

- Conduct preventive maintenance of installed systems.

- Test equipment performance and ensure systems operate efficiently.

- Coordinate with internal teams such as sales, production, and technical support for issue resolution.

- Prepare service reports, maintenance logs, and customer feedback records.

- Educate customers on product usage, safety precautions, and basic maintenance.





- Ensure compliance with electrical safety standards and company service protocols.

- Travel to customer locations for in office service whenever required.

Requirements

Required Qualification

- ITI in Electrical / Electrician Trade

OR

- Diploma in Electrical Engineering

Experience

- Freshers can apply.

- 1–3 years of experience in electrical maintenance, solar service, or field service will be preferred.

Required Skills

- Basic knowledge of electrical circuits, wiring, and troubleshooting.

- Understanding of solar systems, inverters, and batteries.

- Ability to use electrical tools and testing instruments such as multimeter, clamp meter, etc.

- Strong problem-solving and analytical skills.

- Good communication and customer handling skills.

- Ability to work independently and in field conditions.

- Willingness to travel for service visits.

- Basic computer knowledge for reporting and documentation.

Preferred Candidate Profile

- Positive attitude and customer-focused approach

- Team player with technical mindset

- Responsible, disciplined, and punctual

- Ready to work in field service operations

📌 Service Engineer (Raipur)
🏢 LOOM SOLAR
📍 Raipur