Technology Delivery (60-70%) Hands-on Technical Leadership: Deep understanding and expertise in development using the Microsoft tech stack including C#, .NET 4.0+, ASP.NET, MVC, Web API, and MS SQL Server.

Front-end Development: Strong experience in leading teams using modern front-end technologies like Angular.js, Vue.js, or JavaScript.

Agile &

- Scrum Leadership: Lead teams through the Agile cadence, including daily stand-ups with UK teams, sprint planning, backlog management, in-sprint development & testing, and retrospectives to drive continuous improvement.

System Design &

- Architecture: Solid grasp of enterprise architecture, understanding of design decisions and their long-term impact.

Test-Driven Development: Promote industry best practices, mentor teams, and drive code quality through peer reviews and clean coding principles.

DevOps &

- CI/CD: Deep understanding of DevOps tools and execution across the full CI/CD lifecycle.

Delivery

Management (30-40%)



Stakeholder &

- Relationship Management: Build and maintain strong relationships with international clients, understanding their business needs and ensuring high customer satisfaction.

Project Delivery &

- Governance: Plan and conduct Monthly &
- Quarterly Business Reviews, ensure high levels of quality, tech excellence, and timely project deliveries.

Revenue &

- Profitability Growth: Drive revenue growth and profitability, working closely with cross-functional teams including Sales, Technology, Talent Acquisition, and RMG.

Talent Development &

- Employee Engagement: Build high-performing teams, ensure continuous learning, and control attrition.
- Operational Excellence: Handle escalations, optimize processes, and drive efficiency in service delivery.

📌 Service Delivery Manager (Pune)
🏢 Delivery Units
📍 Pune