- Salesforce CPQ Implementation: Lead and participate in end-to-end Salesforce CPQ implementation projects, ensuring successful delivery and client satisfaction.
- Business Analysis: Collaborate with business stakeholders to gather and analyze requirements, translate them into CPQ solutions, and configure Salesforce CPQ accordingly.
- Configuration: Configure, customize, and maintain Salesforce CPQ to support complex pricing, quoting, and product configuration processes.
- Integration: Integrate Salesforce CPQ with other Salesforce clouds (Sales Cloud, Service Cloud) and third-party systems (ERP, payment gateways, etc.).
- Documentation:
Prepare detailed technical and functional documentation, including process flows, data models, and system designs.
- Testing: Develop and execute test plans, perform system testing, and assist in user acceptance testing to ensure system functionality and data integrity.
- User Training: Provide training and support to end users to ensure they can effectively utilize Salesforce CPQ.
- Troubleshooting and Support: Investigate and resolve technical issues, identify and address system performance bottlenecks, and provide ongoing support to users.
- Best Practices: Stay up-to-date with Salesforce CPQ best practices, current features, and enhancements to continually improve system functionality and efficiency.