About the Job The Senior Business Analyst will have an opportunity to be part of the growing product development team that owns the responsibility to gather requirements, validate functionalities & proper communication between respective departments/leaders. The ideal candidate will demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices.

As Senior Business

Analyst, You Will… Gather requirements and prepare requirements specification document(s) and validate the functionalities

Maintain, test and improve business and systems operations

Build and maintain relationships with key stakeholders

Identify and capitalize on improvement opportunities

Identify innovative ways to increase customer satisfaction

Evaluate the performance of project teams to ensure that targets and deadlines are met

Communicate ideas and viewpoints to senior management

Act as a liaison between business and IT groups

Create monthly performance reports

Support and align efforts to meet customer and business needs

Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results

Stay current with customer needs and strategies

Utilize formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings

Lead or participate in multiple projects by completing and updating project documentation





Manage project scope and ensure effective and on-time delivery of project tasks and milestones

Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level

Partner with internal and external customers to ensure systems provided meet the long-term business strategies

Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders

Provide project level analysis – produce required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)

Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

Determine the business and system requirements and document them clearly

Assess business process and system inefficiencies

Identify ways to increase adoption and customer satisfaction

Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality and reporting relationships are working appropriately down to the market level

Create and maintain issue logs, meeting minutes, meeting schedules,



project summaries and updates

Meet with project team regularly to review project deliverables and deadlines

Develop and execute test plans

Support system conversions, upgrades, enhancements As Senior Business Analyst, You Have… A graduate in business, accounting, IT or any related field, with a minimum 5 years experience

Proven experience as a Business Analyst

Proven training in Business Process Modeling

Knowledge of Microsoft Visio and Access is advantageous

Understanding of Indices, fundamentals and analytical data, returns level data etc.

The ability to write functional spec document is an added advantageGoogle Sheets The ability to facilitate project meetings and presentations to all types of diverse audiences (for example, senior management, customers, technical staff)

The ability to articulate ideas and viewpoints to senior management, peers and others

Adaptable to competing demands, organizational changes and new responsibilities

Demonstrated fluency in business processes and process differentiation The ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes

Understand and negotiate needs and expectations of multiple stakeholders

Advanced knowledge with technology, specifically with MS Excel, MS Word, PowerPoint/Google Slides The ability to handle multiple projects in a fast-paced environment

Effective communication, technical understanding, teamwork and leadership skills

Excellent problem-solving and analytical skills

📌 Senior Business Analyst (Hyderabad)
🏢 Intouch CX
📍 Hyderabad