SEAS - Technical Support Executive (Pune)

SEAS - Technical Support Executive (Pune)

17 Aug
|
Seamedu Media School
|
Pune

17 Aug

Seamedu Media School

Pune

This position is for Seamless Education and Services Pvt. Ltd (SEAS) which has 2 divisions:

SEAS (Seamless Education and Services Pvt. Ltd.) headquartered in Pune, India having two divisions is looking for a dynamic individual to head branding and marketing. The role would be responsible for both the divisions: Seamedu - is a Management, Technology and Media school producing world class talent for the industry.

Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields. www.seamedu.com Toolbox Studio is a media organization in India, specialized in Visual Effects & Animation, TV Commercials, Motion Graphics and Corporate Video Production. We are designed to provide solutions to a range of industries that include Film, Broadcast, Online, Digital and spectrum of corporate sectors such as IT, Education, Hospitality, Automobile and Lifestyle.

Along with having international experience across 3 continents, Toolbox is firmly rooted with its extensive home experience that places us uniquely to deliver international as well as domestic projects with equal professionalism. www.toolbox-studio.com

Job Title / Designation: Technical Support Executive.

: We are looking for a motivated and tech-savvy Junior IT Support Engineer to join our IT team. The ideal candidate will have 0 to 2 years of hands-on experience in providing technical support,



troubleshooting hardware/software issues, and assisting in daily IT operations.

Key Responsibilities:

- Provide first-level technical support to users for hardware, software, and network-related issues.
- Desktop Support, Technical knowledge in basic troubleshooting for Laptop, desktop, Printer, & Networking.
- Install, configure, and maintain desktop/laptop systems, printers, and other IT equipment.
- Perform regular system backups, software updates, and antivirus management.
- Monitor and maintain LAN/WAN infrastructure and resolve connectivity issues.
- Support user account setup and management in Active Directory/O365.
- Assist in asset inventory management and documentation.
- Escalate complex issues to senior IT staff when necessary.
- Follow IT policies and security procedures.

Minimum/Maximum/ Work Experience Required: 0–2 years of experience in IT support or system administration.Location(s) of Job: Pune (Ajinkya DY Patil University, Charoli, Lohegaon)Minimum Education Requirements: Bachelor’s degree in computer science, IT, or related field.

Specific Skill Set :

- Basic knowledge of Windows OS, MS Office, networking, and remote desktop tools.
- Familiarity with Active Directory, Office 365, and antivirus solutions.
- Positive problem-solving and communication skills.
- Ability to work independently and as part of a team.

Any other skill set:

- Exposure to ITIL practices or IT certifications like CompTIA A+, MCP, etc.

📌 SEAS - Technical Support Executive (Pune)
🏢 Seamedu Media School
📍 Pune

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