Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
Short
Service Desk - L1 Voice Support (Technical Support Executive)
Level: L1
Experience: 6 Months to 3 years
Qualification: Any Graduate
Role: He/she will be responsible in providing 100 % voice support to the clients and online technical resolution.
The ideal candidate should have:
- Voice based Technical support experience in a global workplace
- Basic technical knowledge of PCs
- Knowledge of MS Outlook troubleshooting, Internet and Networking
- Technical knowledge of operating systems like Windows XP
- Good verbal and written communication skills
- The willingness to work in a 24*7 environment
SELECTION CRITERIA
Grammatical Written Test
For written grammar test, candidate will be evaluated on below mentioned parameters:
- Preposition
- Conjunction
- Verb
- Adjectives
V&A; :
For voice & accent round, candidate should possess following:
- Good command on English Language
- Voice Clarity
- Pronunciation
- Confidence
Technical Round .
Interview Process
Interview Stage Interview Rounds- SD/DC Ops
1st Round Grammar Test
2nd Round Voice & Accent Score
3rd Round Online Score
4th Round Technical Interview
Interview Date: 26 December 2015
Interview Location: Bangalore, Chennai, & Noida
Joining Location: Chennai & Noida
Additional Information
Hi,
We have multiple openings for different location, for different clients. If you are interesting in plz find the attached details.
Closing Block
Full Name (As per PAN CARD):
Self Mobile number
Alternate Number
Email Address
Total Experience
Relevant Experience
Highest Qualification (Degree)
Current Employer name (Payroll)
Current Designation
Current CTC (Annual)
Expected CTC (Annual)
Official Notice Period (As per Offer Letter):
Can join in (Days)
Any Interviews / Offers in Pipeline:
Current Location
Work / Requirement Location
Date of Birth
PAN card Number
Interview Timings
📌 SD (service desk)(1 + Years)
🏢 SQUIRCLE IT CONSULTING SERVICES
📍 Chennai
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