· Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .· Bachelor’s degree in Computer Science or equivalent from an accredited college or university.· Experience of SAP S/4 HANA Rise on AWS is mandatory· S4 Certification will be added advantage· Experience on the following topics in CS moduleOrg. Structure, CS Master Data / Supporting Doc. Types for Service, PricingCorrective Maintenance Service, Preventive Maintenance ServiceService Contract Management,Service Monitoring and AnalyticsWarranty Claim Management - Customer Claim ProcessingWarranty Claim Management - Supplier Recovery ProcessingIn-House Repair (3XK)Recurring ServicesService Order ManagementInteraction Center Service Request ManagementBusiness Process Requirement GAPs and Analysis RICEF-W Objects· Must be proficient in handling Issues/ troubleshooting / support functions.· Should have experience in building the integration of SAP with applications which are non-SAP.· Positive knowledge on ticketing tools like service now, solution Manager etc.· Ability to establish and maintain a high level of customer trust and confidence.· Excellent communication skills.· Ready to work in 24 x 5 support environment.
📌 SAP CS ..Customer Service Consultant (Telangana)
🏢 TCP Corps
📍 Telangana
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