– Sales Operations Manager:

Sales operations managers are responsible for developing and overseeing a smooth, effective sales process to enable the growth of the organizations they support. In other words, sales operations managers and their teams take care of everything reps need to have in place to support their ability to sell.

Here are some of the key skills effective sales operations managers need to have.

Roles and Responsibilities:

Work alongside Chief sales leaders to define quarterly objectives, standardize business reporting, and create dashboards for sales executives

Manage the Sales Operations process to enable sales team productivity

Proactively identify bottlenecks in the sales process and find ways to reduce them to make the sales makes the run faster

Increase sales productivity by simplifying processes and implementing sales automation tools, ex: email prospecting, contract, and management, content enablement software, etc

Manage metric/analytics programs to help sales leaders make data- backed business decisions

Improve our sales process through the implementation of better measurement and execution

Drive tactical planning throughout all levels of the organization closest to the customer

Executive business process improvement initiatives

Assist with on-boarding current sales development executive

Optimize lead qualifications and scoring

Requirements

Required skills:

Solid understanding of how to effectively leverage and interact with various teams throughout the organization & Client

Strong organization skills

Program Management Capabilities





Proven ability to identify and lead growth enabling initiatives

Have owned the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel

Know when it’s needed to adjust in order to improve sales performance down the funnel

Built reports that inform sales team, managers, and leadership on historical results, current performance, and expected results in the future

Skills requirement:

a. Business Acumen b. Organizational Skills c. Pipeline Management d. Program Management e. Analytics and Reporting Expertise f. Understanding of CRM and Database Software g. Experience with Financial Systems h. People Management Experience

Roles & Responsibilities:

a. Cross-Functional collaboration b.

Sales Data

Management c.

Sales

Forecasting d. Lead Generation e.

Performance

Management f.

Sales Representative

Support g.

Sales

Strategy h.

Sales Tem

Communications & organization i.

Technology

Management j.

Territory

Definition k. Training l. Oversee the sales funnel m. Streamlining and optimizing the sales process n. Selecting, implementing, and managing sales automation tools o. Manage CRM data p. Perform sales forecasting q. Work with sales leadership to develop organizational goals r.



Lead a team of sales operations professionals

Desired Candidate Profile

· Should be self-motivated and a self-starter

· Ideally, should have at least 5 years of work experience.

· Should have both excellent verbal and written communication skills and an ability to build rapport.

· Should have experience in team handling.

· Should be detail-oriented with a high level of perseverance and a never say die attitude.

· Should be able to thrive in a performance-driven environment.

· Should have a willingness to learn and have a collaborative approach.

· Should be able to adapt to a long sales cycle and should be able to establish credibility with decision makers of mid to large sized companies.

· Should have an aptitude for learning tech products.

· Should have a customer-service orientation.

Expertise required in the following:

· Advanced Microsoft office, Power Pivots/Power BI hands on would be an additional plus

· Attention to detail and excellent analytical skills

· Excellent presentation and communication skills

· Good project management skills

· Good interpersonal skills, able to influence and engender collaboration with senior management

· Ability to multi-task, prioritize and deliver against commitments

Role: Sales Operations Management/Business Development/Strategic Planning – healthcare/media

Industry Type: ITES/KPO/BPO/Healthcare

Functional Area: Sales, People Management, Business Development

Employment Type: Full Time, Permanent

Benefits

- Health Insurance

- Cab facility
- Food
- Incentives

📌 Sales Operations Manager (Chennai)
🏢 iSource I.T. enabled Services
📍 Chennai