ROLE To carryout customer support/sales support activities and ensure highest level of customer satisfaction and support sales team.

Tasks and Responsibilities

Describe the tasks and responsibilities in more detail. Use bullet points.

•Achieve Month on Month order booking, sales and payment collection target.

•Sending quote to the customers / distributors

•Inquiry, Quotation & payment follow-up

•Maintaining good relationship with customers.

•Retaining the existing customers and develop current customers.

•Coordination with cross functional team like sales, application (engineering), customer service,

accounts

•Order management

•Resolving customer’s & channel partner complaints,



provide appropriate solutions within the time limits; follow up to ensure resolution

•Coordinate with customers & channel partners about dispatches.

•Coordination with internal department for material planning & deliveries

•Follow up on overdue payments, feedback for submitted quotes, schedules, etc

•For any other duties assigned from time to time

Qualifications

- Graduation in Mechanical engineering.
- 3-5 years of experience in Sales
- Experience in handling seals product.
- Knowledge in working with channel partners
- Well versed in ERP / CRM systems

📌 Sales Engineer (Karnataka)
🏢 Altraize
📍 Karnataka