– Sales Coordinator

Job Title: Sales Coordinator

Department: Sales & Business Development

Reporting To: Director / HR Manager

Job Location: Raipur, Chhattisgarh & Ahmadabad, Gujarat

Job Summary The Sales Coordinator plays a key role in supporting sales operations by managing client communication, ensuring seamless coordination, and enabling efficient execution of business processes. This role requires a proactive and detail-oriented professional who can handle client interactions, maintain accurate records, and facilitate smooth communication between dealers and internal teams to support overall business growth.

Roles & Responsibilities

1.

Client

Communication & Lead Management

- Conduct outbound calls to prospective and existing clients for lead generation, follow-ups,

and relationship development.

- Maintain a high standard of professional communication to build and sustain long-term client relationships.
- Effectively present product and service offerings while addressing client queries with clarity and confidence.
- Ensure accurate and timely updates of call logs, CRM systems, and follow-up records.
- Schedule meetings, prepare MOMs (Minutes of Meetings), and ensure action items are followed.

2.

Internal

Coordination & Sales Enablement

- Coordinate closely with dealer sales teams to ensure smooth execution of day-to-day sales operations.
- Support internal departments by preparing documentation, proposals, quotations, and client communications.
- Generate and present periodic MIS and performance reports to management.
- Ensure timely follow-ups on enquiries, order processing, and project execution.
- Handle co-ordination for exhibitions, client visits, and business meetings when required.

3.

Dealer





Engagement & Relationship Management

- Act as the primary point of contact for the dealer network, ensuring consistent and professional engagement.
- Build and maintain solid dealer relationships while ensuring prompt resolution of queries and concerns.
- Monitor order status and facilitate seamless communication between dealers and internal teams.
- Provide ongoing support related to product information, pricing, and documentation requirements.

Reporting & Documentation

- Prepare and submit regular activity reports and performance updates to the HR Manager and Director.
- Maintain accurate and up-to-date records of client interactions, enquiries, and order status.
- Ensure adherence to documentation standards and proper tracking of all sales activities.

Required Skills & Competencies

- Strong verbal and written communication skills with a professional approach.
- Excellent coordination, follow-up, and stakeholder management abilities.
- Proficiency in MS Office tools (Excel, Word, PowerPoint).
- Familiarity with CRM systems and reporting processes.
- Ability to manage multiple tasks efficiently and meet deadlines.
- Strong organizational and problem-solving skills.

Qualifications

- Bachelor’s degree in Business Administration, Commerce, or a related field.
- MBA or equivalent qualification will be an added advantage.

Experience





- 2–5 years of relevant experience in Sales Coordination, Business Coordination, or similar roles.
- Prior experience in manufacturing, lighting, LED, or industrial sectors will be preferred.

Interview Process The interview assessment shall consist of 3 rounds:

- Round 1: HR Screening Round
- Round 2: Virtual Interview via Google Meet with Director & Department Head
- Round 3: Final Round – Physical Visit & Walkthrough of Factory Premises

Travel Requirement

Travel is a mandatory part of your role as a Sales Coordinator. You will be required to undertake travel as per business needs, including client visits and coordination activities. All travel shall be governed by the Company’s Travel & Reimbursement Policy as per the HR Manual.

Travel & Reimbursement Clause

- Travel for final round (factory visit) shall be arranged via AC Sleeper Bus or 3-Tier Train.
- Reimbursement eligibility: ₹1,500 for accommodation and ₹500 for food expenses.
- App-based local travel (cabs/auto) and bank transfer proof are mandatory for claims.
- All receipts must be submitted within 3 days of travel.
- Any exceptions shall be subject to prior approval from management.

Reimbursement Basis

Reimbursement shall be made based on actual expenses incurred with proper proofs submitted;

however, the payable amount shall be restricted to the lower of the actual amount submitted or the policy limits specified above.

Why Join us?

- Be part of a growing and innovation-driven organization.
- Gain exposure to cross-functional operations and client engagement.
- Opportunity to build a strong career in sales operations.
- Work in a collaborative and performance-driven setting.

📌 Sales Coordinator (Raipur)
🏢 N Human Resources u0026 Management Systems
📍 Raipur