Responsibilities

Enterprise Risk Management Own organisation-wide Risk Register (RISK Matrix) with clear mitigation deadlines & owners. Implement proactive RAID Logs for Delivery & Support teams. Conduct periodic risk review meetings with functions (Delivery, P&C;, CRM, Finance, Legal, InfoSec).

Compliance Monitoring & Control Govern adherence to ISO 27001 controls, privacy regulations, NDA terms, and client compliance requirements. Align delivery governance to CMMI L5 practices (metrics, audits, improvements). Coordinate internal audits & readiness for external audits (ISO, client assessments, security reviews).

Policy & Process Oversight Ensure organisation-wide compliance with: Data handling & InfoSec policies Vendor onboarding & background checks Access controls & offboarding Delivery governance policies (PMO, Change Control, Defect Handling, Documentation Standards)

Incident & Breach Management Own the Incident Reporting & RCA Framework with closure timelines and preventive actions. Act as escalation SPOC for process violations, access breaches, commercial deviations, or regulatory risk. Reporting & Governance Dashboard Publish monthly Compliance & Risk Dashboard to EXCO with status: Red/Amber/Green. Track slippages and push corrective actions with leadership sign-off.

Reporting & Governance Dashboard Publish monthly Compliance & Risk Dashboard to EXCO with status:



Red/Amber/Green. Track slippages and push corrective actions with leadership sign-off.

Support Sales & Delivery with compliance inputs for RFPs, SoWs, Contracts, Security Responses, QBRs.

Participate in client audits and governance reviews as compliance representative

Requirements

Required Skills & Experience

- 12-15 + yrs in Risk, Compliance, Delivery Governance, PMO, or Security Compliance within IT services.

- Hands-on understanding of ISO 27001, GDPR/DPA, CMMI, IT service governance, audit frameworks.

- Experience working closely with Cross-functional teams – Delivery, Architecture, QA, P&C;, CRM, Finance, Legal.

- Ability to design policies, track control gaps, drive enforcement, and escalate when required.

Behavioural Attributes

- High integrity and courage to challenge gaps.

- Detail-oriented with strong follow-through.

- Robust documentation discipline.

- Confident in communication with CXOs & clients.

- Bias for proactive governance rather than reactive policing.

Success Metrics (KPIs)

- Reduction in repeat incidents/non-compliances

- Audit success rate (internal + external + client)

- % of governance SLAs met across functions

- On-time closure of risks & corrective actions

- CSAT confidence on compliance (client + internal)

📌 Risk Management & Compliance Manager (Mumbai)
🏢 Adrosonic It Consultancy Services
📍 Mumbai