Location: Seawoods & Goregaon, MumbaiExperience: 3 years in customer service (preferably in fashion/apparel)Employment Type: Full-timeWe are looking for a passionate Stylist Customer Service Representative with at least 3 years of experience in customer service, ideally in the fashion industry. This role is responsible for delivering personalized styling advice and exceptional customer service at our Seawoods and Goregaon stores.As a Stylist Customer Service Representative, you will engage with customers to understand their fashion needs, offer tailored styling suggestions, and ensure a positive shopping experience. You will also handle inquiries, complaints, and post-purchase issues while maintaining professionalism and empathy.
Staying up-to-date with the latest trends and the brand's collections is essential.Responsibilities:
- Provide personalized styling advice and product recommendations.
- Handle customer inquiries, complaints, and returns efficiently.
- Build strong customer relationships and foster loyalty.
- Stay informed on fashion trends and brand offerings.
- Assist in daily store operations.
Skills & Qualifications:
- 3 years of customer service experience.
- Strong communication and fashion knowledge.
- Problem-solving skills and ability to multitask in a fast-paced setting.