Position Title: Residential Head - Sales

Department: Sales

Reports To: CEO

Location: Mumbai, Andheri East

Employment Type: Full-time

About the Role:

We are seeking an experienced and motivated Residential Head - Sales to lead and manage our residential sales vertical. This role is pivotal in driving performance, fostering a collaborative culture, and achieving team targets. The ideal candidate is a dynamic leader with a proven track record in real estate, strong communication skills, and a passion for mentoring others.

Requirements

Key Responsibilities:

- Team Leadership & Performance Management ● Supervise, guide, and support the residential sales team to ensure high levels of productivity and professionalism.

● Set clear individual and team targets (KPIs), track performance regularly, and implement corrective actions when necessary.

● Foster a collaborative, motivated, and target-driven team culture.

2.

Business

Development & Portfolio Growth ● Identify and pursue new business opportunities to expand Fairdeal’s residential property portfolio.

● Develop and implement strategic plans to acquire new listings and clients (buyers, sellers, landlords, tenants).

● Build and maintain relationships with developers, landlords, and other key stakeholders to secure exclusive properties.

3.

Client Relationship

Management ● Ensure a high standard of client service across the team, from the first inquiry to post-sale/lease follow-up.

● Handle escalated client concerns and provide timely resolutions to ensure client satisfaction and retention.

● Oversee the quality of property presentations, client interactions, and documentation to reflect the company’s professionalism.





- Training & Development ● Conduct onboarding and training sessions for new team members on Fairdeal’s procedures, systems, and market practices.

● Provide ongoing mentorship and professional development opportunities to upskill the team.

- Sales & Leasing Oversight ● Oversee the complete sales and leasing cycle, ensuring that all documentation, inspections, negotiations, and closings are executed efficiently and accurately.

● Support team members in closing high-value deals, including attending meetings and viewings as needed.

- Marketing & Collaboration ● Work closely with the marketing team to plan and execute effective campaigns for listed properties.

● Suggest marketing strategies based on market trends and property performance data.

● Approve marketing materials and ensure brand guidelines are followed.

- Compliance & Process Management ● Ensure all real estate activities comply with local property laws, licensing requirements, and internal company policies.

● Maintain proper documentation for all deals and ensure accurate data entry into the CRM system.

● Streamline internal processes to enhance team efficiency and customer experience.

- Reporting & Analysis ● Prepare weekly and monthly performance reports covering sales volume, leads conversion, listings status, and revenue targets.





● Analyze team metrics and market conditions to identify trends, challenges, and areas for improvement.

● Provide insights and strategic input to senior management based on data and team feedback.

● Must have knowledge of team handling skills and tracking of the metrics which is required for the residential sales vertical.

Requirements

● Minimum of 8-10 years of experience in residential real estate, with at least 5 years in a leadership or supervisory role.

● Knowledge of SOBO, Mumbai and Pan India would be preferred.

● Proven experience in managing HNI and UHNI clients, with a solid understanding of discretion, personalized service, and luxury market dynamics.

● RERA certification (if applicable to the location).

● Strong knowledge of the local residential property market, including current trends, pricing strategies, and competitive analysis.

● Excellent leadership, motivational, and team-building skills, with the ability to inspire high performance in diverse teams.

● Exceptional interpersonal and negotiation abilities, with a customer-first mindset.

● Highly goal-oriented, with strong organizational and time-management skills.

● Tech-savvy, with proficiency in CRM tools, real estate listing platforms, and Microsoft Office Suite (or equivalent).

Benefits

Compensation & Benefits:

● Competitive salary based on experience ● Travel allowances and Attractive Incentives ● Medical Insurance ● Paid sick leaves ● Career growth opportunities.

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Note

- No Saturday Sunday Off, Roaster based Week off during the week will be allotted.

📌 Residential Head - Sales - Mumbai
🏢 Fairdeal Realtors
📍 Mumbai