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Role Description:
As a Hotel Room Reservation Operator, you would be responsible for handling incoming calls, emails, or online inquiries related to hotel bookings
RESPONSIBILITIES
Reservation Management:
- Process and confirm room bookings via phone, email, or online platforms.
- Modify or cancel reservations as requested by guests.
- Check room availability and provide options based on customer preferences
Customer Service:
- Provide information about hotel services, amenities, and pricing.
- Answer guest inquiries and resolve issues professionally.
- Assist with special requests (e.g., early check-in,
late check-out, room upgrades)
Job Location: Malad East, Mumbai
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