Job Description: Business Development Manager (BPO)

? Position Overview

Role: Business Development Manager – BPO
Location: Noida Sector 63, Uttar Pradesh (Work from Office)
Job Type: Full-Time
Experience: 2+ Years in BPO/ITES Business Development
Salary: ₹30,000 – ₹50,000 per month + Performance-Based Incentives
Industry: BPO / ITES / Customer Support / Sales

? About the Role

We are looking for an experienced and result-oriented Business Development Manager to lead our BPO business development activities. In this role, you will generate recent domestic and international business opportunities. The ideal candidate possesses a strong network and a proven track record in acquiring BPO, Call Center, Customer Support, Sales, Lead Generation, Technical Support, and Back-Office projects.

? Key Responsibilities

Project Acquisition: Identify and secure new BPO/Call Center projects from both domestic and international clients.
Lead Generation: Source high-quality leads via LinkedIn, email marketing, cold calling, networking, references, and online platforms.




Relationship Management: Build and maintain strong ties with Founders, CEOs, business owners, and procurement teams.
End-to-End Sales Lifecycle: Manage the complete pipeline from lead generation and qualification to proposal, negotiation, closure, and onboarding.
Service Expansion: Pitches solutions across diverse domains including voice, non-voice, inbound, outbound, sales, tech support, KPO, and back-office processes.
Strategic Partnerships: Explore sub-vendor outsourcing, white-label agreements, and strategic alliance opportunities.
Commercial Negotiation: Finalize commercials, pricing structures, Service Level Agreements (SLAs), and client contracts.
Process Transition: Coordinate closely with internal operations and management teams for successful client onboarding.
Pipeline Reporting: Maintain a transparent sales pipeline and provide structured reports on leads, meetings, and conversion rates.

Requirements & Qua

📌 Business Development Manager BPO (Dadri)
🏢 Giri Consultancy
📍 Dadri