Overall Purpose of the Role The New Business Development team will work on holistic solutions in a bid to create and evolve "an outcome based approach" in Facility Management. The team will spearhead the company's growth into current geographies, segments/sectors, and product partnerships. It will identify, analyze, develop and implement product / process/ systems based business opportunities, leveraging technologies.
If you are a problem solver, can think holistically both at a strategic and tactical level, enjoy working with people, understand technological leverage and creating and implementing solutions, then let's have a chat.
Health & Safety Purpose: To take direct interest & accountability in health and safety of self, your subordinates and others who may be affected by your work activities.
Regional Strategic Sales Head
Work Location: New Delhi / Mumbai / Bangalore/Chennai
Experience: 10+ years of Business Development experience
Compensation: 20 - 23 LPA
Key Responsibilities Areas:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Collaborate with sales operations, supply chain, contracts & finance to develop detailed commercial proposals using the costing tools and templates provided.
- Capture & act on customer feedback through surveys/assessments/audits in conjunction with operations.
- Implement technology partnerships in conjunction with operations and technology teams to commercialize new opportunities in the assigned key accounts.
- Identify & drive X-sell and up-sell opportunities with assigned customers.
- Acquire business intelligence on market, players, operations, & services to support marketing, sales;
technology, & operations.
- Act as emergency / escalation contact window for key new customers.
- Drive and uphold the company Health & Safety policy.
Skills:
Strong man management skills
Excellent written and oral communication
Interpersonal skills & Good Negotiator
Ability to think in a structured manner
Ability to analyze data and convert into knowledge
Ability to work cross-functionally
Creative ability to connect seemingly disparate information
Market knowledge & Sector understanding
Tactful and Persuasive
Can do Attitude
Education /Qualification
Bachelor s degree (Required) Engineering/Technical exposure will be an asset/ MBA (Preferable)