It's fun to work in a company where people truly BELIEVE in what they're doing!

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Job Summary

We are seeking a highly motivated and customer-focused Account Manager to drive business growth by managing strategic customer relationships, identifying new business opportunities, and delivering revenue and profitability targets. The role requires strong account management expertise, consultative selling skills, and the ability to collaborate with internal teams, technology vendors, and channel partners.

The ideal candidate will be responsible for developing long-term customer relationships, expanding wallet share within existing accounts, acquiring new business, and positioning technology solutions that address customer business requirements.

Key Responsibilities

Strategic Account Management

- Manage and grow a portfolio of key enterprise, corporate, and commercial accounts.

- Develop account strategies and growth plans to maximize revenue opportunities.

- Build strong relationships with key stakeholders, decision-makers, and C-level executives.

- Act as a trusted advisor to customers by understanding their business challenges and technology needs.

Sales & Revenue Growth

- Achieve assigned revenue, gross margin, and business growth targets.

- Drive new business acquisition while expanding existing customer relationships.

- Identify cross-sell and upsell opportunities across the organization's technology portfolio.





- Manage the complete sales cycle from prospecting and opportunity creation to deal closure.

Customer Engagement

- Conduct regular customer meetings, business reviews, and executive engagements.

- Understand customer requirements and align appropriate technology solutions.

- Maintain high levels of customer satisfaction and ensure long-term business retention.

- Resolve customer escalations and coordinate with internal teams for timely support.

Business Development

- Generate and maintain a strong sales pipeline through market outreach, networking, and customer engagement.

- Identify opportunities within emerging technologies and new market segments.

- Develop and execute account penetration and market expansion strategies.

- Drive demand generation activities in collaboration with marketing and vendor teams.

Vendor & Partner Collaboration

- Work closely with OEMs, technology vendors, and channel partners to drive joint business initiatives.

- Leverage vendor programs, incentives, and resources to accelerate business growth.

- Participate in vendor-led activities, customer events, and strategic account planning sessions.

Solution Selling

- Engage with customers to understand technical and business requirements.

- Position infrastructure, cloud, cybersecurity, networking, software, AI, and digital transformation solutions.

- Collaborate with pre-sales and solution architects to develop customer proposals and presentations.





- Support complex deal negotiations and business case development.

Forecasting & Reporting

- Maintain accurate account plans, sales forecasts, and opportunity tracking.

- Monitor account performance, pipeline health, and revenue achievement.

- Prepare business reviews and management reports.

- Ensure CRM updates and sales process compliance.

Cross-Functional Collaboration

- Work closely with Product Management, Pre-Sales, Operations, Finance, and Support teams.

- Coordinate internal resources to deliver superior customer experience.

- Support contract negotiations, commercial discussions, and operational execution.

Desired Skills & Competencies

- Solid Enterprise Sales and Account Management expertise.

- Excellent relationship-building and stakeholder management skills.

- Proven track record of achieving and exceeding sales targets.

- Strong consultative and solution-selling capabilities.

- Excellent negotiation, presentation, and communication skills.

- Strong business acumen and commercial understanding.

- Ability to engage with CXOs and senior business leaders.

- Analytical mindset with strong forecasting and pipeline management skills.

- Self-driven, result-oriented, and customer-centric approach.

Educational Qualification

- Bachelor's Degree in Engineering, Information Technology, Business, Commerce, or related field.

- MBA preferred.

Preferred Experience

- 10-15+ years of experience in Account Management, Enterprise Sales, Business Development, or Strategic Sales roles.

- Experience in IT Distribution, Technology Sales, System Integration, Cloud, Cybersecurity, Networking, Infrastructure, or Software Solutions.

- Strong experience managing enterprise accounts and large customer relationships.

- Exposure to working with OEMs, channel partners, and technology vendors.

📌 Regional Account Manager (Mumbai)
🏢 Ingram Micro
📍 Mumbai