We are seeking an experienced and performance-driven Senior Recruitment Operations Manager to oversee our recruitment operations. This strategic role will involve managing a team of recruiters, ensuring delivery excellence, client satisfaction, and operational efficiency. You will play a key role in optimising recruitment processes, managing client accounts, and scaling business outcomes.

Recruitment Operations Leadership

- Manage end-to-end recruitment operations for domestic and international clients.

- Execute high-volume (bulk), lateral, and leadership hiring within TAT and cost metrics.

- Standardize recruitment workflows, KPIs, and quality benchmarks.

Team Management & Development

- Lead and mentor a team of 10–15 recruiters and team leads.

- Set and track performance targets, conduct reviews, and initiate training programs.

- Foster high-performance and ownership-driven culture.

Client Relationship Management

- Act as SPOC for key clients, manage escalations, and conduct reviews meetings.

- Ensure SLA adherence, gather feedback, and customize hiring strategies as needed.

Requirements





- Experience: 6–8 years in recruitment operations, preferably in a staffing agency.

- Industry Exposure: BPO, KPO, Call Center, BFSI, and US Staffing (preferred).

- Team Handling: Prior experience in managing recruitment teams.

- Tools: Proficiency in Naukri, Monster, LinkedIn, Indeed, and ATS/CRM systems.

- Skills: Excellent communication, leadership, negotiation, and analytical skills.

- Education: Graduate/Postgraduate in HR, Business Administration, or related field.

- Mindset: Result-oriented, metrics-driven, and adaptable to a rapid-paced environment.

Benefits

- Fixed Salary: ₹15,000 to ₹30,000 per month (based on experience)

- Attractive Performance-Based Incentives

- Opportunity to work with leading domestic and international clients

- Career growth into strategic leadership positions

- Supportive and collaborative work environment

- Continuous learning and skill development opportunities

📌 Recruitment Agency Manager (Navi Mumbai)
🏢 Careerlink Hr Solution
📍 Navi Mumbai