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Key Responsibilities Front Desk & Administration

- Greet & Assist: Welcome, greet, and direct customers, visitors, and vendors.
- Phone Management: Answer, screen, and forward incoming phone calls in a professional manner.
- Reception Maintenance: Ensure the reception area and showroom floor are tidy, clean, and organized.
- Correspondence & Records: Receive and sort daily mail/deliveries; maintain visitor logs, and perform data entry.
- Scheduling: Update calendars, schedule meetings, and manage appointments for the sales team.
- Office Supplies: Monitor and order front office supplies.

Sales & Customer Service

- Showroom Sales: Handle walk-in customers and assist them in finding and purchasing electronics.
- Product Knowledge: Communicate product features, benefits, and technical specifications of electronics (computers, appliances, etc.) to customers.
- Billing & Payments: Process transactions using POS systems, handle cash/credit card payments, and manage invoices.
- Customer Support: Handle queries, provide after-sales information, and address customer complaints with a professional, helpful attitude.
- Inventory Support: Assist in maintaining stock levels and ensuring products are displayed correctly.

Requirements

- Experience:



0–5 years of experience in reception, front office, or retail sales, preferably in the electronics industry.
- Education: High school diploma or equivalent; additional certification in Office Management is a plus.
- Skills:
- Proficiency in Microsoft Office Suite (Word, Excel).
- Strong verbal and written communication skills.
- Ability to multitask, prioritize tasks, and manage time efficiently.
- Solid understanding of customer service and sales techniques.

- Attributes: Qualified attitude, appearance, and a friendly, welcoming personality.

Key Performance Indicators (KPIs)

- Customer satisfaction level.
- Conversion rate of walk-in customers to sales.
- Accuracy of billing and data entry.
- Reception area cleanliness and orderliness.

Salary and Benefits

- In-hand Salary: Typically ranges between ₹10,000 to ₹30,000+ per month, depending on experience and location.
- Benefits: Potential for bonuses, commission on sales, and employee discounts on products.

JOB APPLY http://jobs.vinayakjob.com/

CONTACT DETAILS -

Name - NAMRATA

Number - (phone hidden)

Mail id - [email protected]

📌 Receptionist/Sales Female For Electronics Traders - Raipur , Chhattisgarh
🏢 Vinayak Outsourcing Works
📍 Raipur