- Develop and implement quality assurance policies, procedures, and standards for garment production in accordance with customer requirements and industry best practices.
- Establish and maintain quality control checkpoints throughout the production process to monitor and evaluate product quality and performance.
- Conduct regular inspections and audits of raw materials, production processes, and finished goods to identify defects, deviations, and areas for improvement.
- Collaborate with cross-functional teams, including production, design, and sourcing, to address quality issues and implement corrective and preventive actions.
- Train and mentor quality assurance staff to ensure that they have the necessary skills and knowledge to perform their duties effectively.
- Analyze quality data and metrics to track performance trends, identify root causes of quality issues, and implement solutions to prevent recurrence.
- Manage customer complaints and returns, investigate root causes of quality issues, and coordinate with relevant stakeholders to implement corrective actions.
- Stay up to date with industry trends, regulatory requirements, and quality management systems to ensure compliance and continuous improvement.