About the Role

We are looking for a Program Manager – Talent & Delivery Strategy who will act as the central nerve system of our services business, aligning sales demand, delivery pipelines, and talent supply.This role goes beyond traditional program management — you will own end-to-end workforce strategy, ensuring the right talent is deployed at the right time to maximize utilization, revenue, and delivery excellence.You will work closely with Sales, Delivery Leaders (FSP / DTM / TOD), and Talent teams to drive demand-supply optimization at scale.

Key Responsibilities

1.Demand–Supply Alignment

- Own end-to-end mapping of incoming client requirements (from Sales & existing accounts) with available talent
- Drive fast and optimal allocationof resources across:
- Fixed Scope Projects (FSP)
- Dedicated Team Model (DTM)
- Talent on Demand (TOD)

- Ensure minimal latency between requirement → CV → onboarding

2.

Workforce

Planning & Forecasting

- Build and manage short-term and long-term hiring forecasts
- Translate sales pipeline + active deals into hiring demand
- Identify skill gaps early and trigger proactive hiring or upskilling
- Maintain a live view of capacity vs demand

3.

Talent

Pool &

• Bench Management

- Own the quality and readiness of bench resources
- Continuously evaluate:
- Skill relevance
- Deployment readiness
- Performance signals (IC feedback, rejections, etc.)

- Ensure bench resources are actively upskilled and project-ready

4. Onboarding &

• Offboarding Excellence

- Ensure smooth and fast onboarding of resources to projects




- Optimize offboarding and redeployment cycles to minimize idle time
- Drive standardization of onboarding processes across verticals

5. Utilization &

• Revenue Optimization

- Track and improve:
- Utilization % across teams
- Bench size & aging
- Revenue leakage due to unallocated capacity

- Partner with leadership to maximize billable utilization

6. Cross-Functional Coordination

- Act as a bridge between:
- Sales (new demand)
- Account Managers (existing clients)
- Delivery Heads (execution)
- Talent / Hiring teams

- Bring visibility and structure across all moving parts

7. Data, Reporting &

• Insights

- Build dashboards and reports for:
- Open vs fulfilled requirements
- Talent availability by skill
- IC funnel (scheduled / cleared / rejected)
- Hiring pipeline vs demand

- Drive data-backed decision making for leadership

Key Metrics (Success KPIs)

- ? Overall Utilization %
- ? Bench size & bench aging
- ⏱ Time to fulfill requirements
- ? CV-to-selection ratio
- ? Forecasting accuracy (Demand vs Hiring)
- ? Revenue per resource
- ? Missed opportunities due to lack of readiness

Ideal Candidate Profile

- 4–8 years of experience in:
- Program Management / Business Operations / Staffing / Delivery Ops

- Strong understanding of:

- IT services / consulting / staffing models

- Proven ability to:

- Manage complex cross-functional workflows
- Work with data, dashboards, and forecasting

- High ownership mindset with problem-solving orientation
- Comfortable working in a rapid-paced, high-growth environment

📌 Program Manager (Gurugram)
🏢 Antino Labs
📍 Gurugram