- Tickets
- Resolving issues Remote Access, Phone Support, etc.
- Installation amp
- Configuration of IceWarp, MySQL Database, SSL, Linux amp
- Windows Server OS
- Installation amp; configuration of Security Solutions MDM, ZTNA
6.
Performing
Migration amp
- Go Live Activities
7.
Present
Demos.
8.
Handling
Presales queries L1L2
Qualification and Requirements:
Experience: 14 years previous Presales experience
Excellent Communication
Bachelors degree or equivalent
Skills amp
- Competencies:
a Administration of Windows b Administration of Linux CentOS, Debian, Ubuntu c Network level skills d Email protocols SMTP, POP3, IMAP e MS SQL Server, MySQL Server Installation, configuration, fine tune, backup restore, query execution,
troubleshooting f Experience with ActiveDirectory and LDAP.
g Knowledge on VPN Technologiesh Knoweldge on MDM i Experience with the administration of Email Messaging amp
- Archiving M365Google WorkspaceMS ExchangeLotusDominoPostmasterZimbraMdaemon j Experience in Virtualization VMWare, HyperV k Knowledge in SSL Certificates l Knowledge of helpdeskticketing system KayakoZendesk m Technical understanding Systems, Database, Networks n Very Positive communications skills English, written amp; spoken o High customer orientation, communication strength, team ability p Selfinitiative motivation willingness to learn q 5 years of experience in the same domain