Create on new product specifications basis inputs received from customers, ideation posts.
Manage product life cycle - Customer segmentation and assessment of their needs.
Responsible for preparing and obtaining business case documents for distribution and internal approvals.
Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams.
Work with pricing actuaries for obtaining competitive recent product pricing within pricing benchmarks.
Work with unstructured data to arrive at key insights to drive product mix and sales initiatives through new concept development, training, product advocacy and field management support.
Be ready with solutions for complex system workarounds and ensure readiness before launch.
Create quarterly themes in collaboration with Marketing and distribution to energize distribution and improve case size.
Monitor program sales and profitability against targets and adjust approach when necessary.
Assure adherence to the guidelines set by the bank.
Ensure bank meets the audit, compliance & regulatory requirement.
Gather latest Market intelligence and track and benchmark against best practices in competitor banks.
Secondary Responsibilities
Recommend process changes to improve service efficiency and quality across the assigned area.
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
Leverage in-house synergies through collaboration with internal stakeholders.