Position: Pharmacist

Department: Pharma process

Location: chennai

Work Mode: 24×7 Shift Support (Rotational Shifts Mandatory)

Role Overview

Qualified and registered pharmacist to support our online pharmacy operations. The candidate will be responsible for prescription review, validation, data entry, and upselling process

Key Responsibilities

1.

Registered

Pharmacist (Mandatory)

o Must hold a valid Pharmacy License approved by the State Pharmacy

Council.

2.

Prescription

Review & Validation o Verify prescriptions for completeness, correctness, dosage o Check patient details, prescriber credentials, and validity of prescription.

o Identify and review unclear, risky, or non-compliant prescriptions.

- Data Entry & System Operations o Accurate entry of prescription medicines into the system.

o Ensure order correctness before approval.

o Maintain accuracy and speed while handling large volume entries.

4.

Customer

Support, Counselling & Upselling o Connect with customers for clarification on prescriptions, medicine availability, substitutes, and dosage queries.

o Upsell relevant chronic, wellness, and health-related products based on customer needs.

- Communication & Coordination o Maintain professional communication with internal teams and customers.




- Shift & Operational Requirements o Mandatory participation in 24×7 rotational shifts, including night, weekend,

and festival/holiday schedules.

7.

Regulatory

Compliance o Ensure strict adherence to drug laws, online pharmacy guidelines, and internal

SOPs.

o Maintain confidentiality of patient and prescription data.

- Quality & Process Improvement o Participate in audits, reviews, and periodic training.

9.

Product

Knowledge (Basic)

o Understand key chronic and acute therapy segments.

o Awareness of cold-chain and high-value medicines.

o Online pharmacy functioning

10.

Professional

Attributes o Strong attention to detail and accuracy.

o Positive communication skills—English and local language preferred.

o Ability to multi-task and manage workflow efficiently.

o Self-disciplined, responsible, and team-oriented.

Requirements

Required Qualifications

 D.Pharm / B.Pharm / M.Pharm from a recognised institute.

 Valid Pharmacist License issued by the State Pharmacy Council.

 Prior experience in retail/online pharmacy preferred (but not mandatory).

Experience

0–3 years (Freshers with valid license can also apply)

Benefits

Industrial standards

📌 Pharmacist (Bengaluru)
🏢 Ontrack HR services
📍 Bengaluru