Responsibilities:

- Coordinate patients as contact window from production start:

- The Patient Coordinator will assist in day-to-day coordinator tasks,including customer scheduling, managing correspondence, maintaining files and records, scheduling meetings, telephone answering, welcoming visitors to the company and providing general support to the team.

- Receptionist Operation Support

- The Patient Coordinator will obtain and update documents necessary for the company to operate.

- In addition, Financial Management will be responsible for invoicing, contract arrangement, payment receipt, Petty cash and Patient payment.

- Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.

- Customer support operation

- Answering the patient concern and Communication with the related department and obtaining solutions for a technical concern from a patient.

- Providing the solution and an answer to a patient in accordance with him/her questions.

- Boosting lifetime customer value and annual recurring revenue.

- Inspiring customer loyalty and retention.

- Reducing churn

- KGI Management

- The performance of a Patient Coordinator will be measured by some KGIs such as the number of scheduling for after-sales care and final test fitting, etc.

- Building Maintenance Management

- The Patient Coordinator will oversee the maintenance and upkeep of the company’s premises.

- This involves coordinating with vendors, scheduling repairs and maintenance tasks, and ensuring a protected and clean working environment for all employees.

- Errands

- The Patient Coordinator will be responsible for running various errands on behalf of the organization.





- This may include purchasing office supplies, picking up and delivering documents, and other miscellaneous tasks as required.

Requirements

Requirements:
- Bachelor degree in B.com, BBA (any related course)

- At Least 1-2 years of experience as Patient Care Coordinator or Customer Service Experience including payment of management.

- Great Communication

- Good communication skills, both verbal and written, are necessary to interact with patients effectively, colleagues and external vendors.

- This position is expected to welcome and engage patients with a friendly and professional attitude as a face of Instalimb.

- Fluency in English and the local language is required for Telugu.

- Strong IT Skills

- The ideal candidate should possess strong IT skills and be proficient in using office productivity tools, including word processing, spreadsheets, and email systems.

- Familiarity with relevant software and tools for travel reservations and banking tasks is desirable, and also strongly preferred to account book management experience.

- Organizational Skills

- The Patient Coordinator must have excellent organizational skills to handle multiple tasks efficiently.

- Attention to detail and the ability to prioritize tasks are essential for success in this role.

- Proactive and Resourceful

- We are looking for a proactive individual who can take initiative and find innovative solutions to challenges.

- The Patient Coordinator should be resourceful and able to work independently with minimal supervision.

- Professionalism and Confidentiality

- The Patient Coordinator must maintain a high level of professionalism and handle confidential information with utmost discretion and integrity.

📌 Patient Care Coordinator (Khairtabad)
🏢 Instalimb India
📍 Khairtabad