- Participate and lead Business Requirements gathering, documentation of BRD and overall Solution design.
- Implementation of designed system in NetSuite and support to project team.
- Ensure the best practices implementation based on industry standards.
- Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per NetSuite and align customer expectations and NetSuite capabilities to ensure smooth project delivery.
- Prepare test cases of modules implemented, validate the deliverables before Client testing and UAT.
- Follow up with Client and Support for issue resolution.
- Documenting the resolution of issues and sharing with the internal team on an ongoing basis.
- Interact with the key-end users and business owners to map applications to standard business processes and conduct gap analysis.
- Suggest process improvements based on the application capability and industry best practices
- Support all formal documentation of implementation and provide relevant functional inputs to technical team
- Contribute to the training and development of the key NetSuite team
- Support in Pre Sales, demos and estimates as an when required.
- Ensure weekly Client reporting and support to the Project Management team.