OPS - Senior Executive - Customer Experience (Gurugram)

OPS - Senior Executive - Customer Experience (Gurugram)

17 Aug
|
PNB Metlife
|
Gurugram

17 Aug

PNB Metlife

Gurugram

Daily Tracking of Customer Emails in CRM

Ensure timely allocation of Emails

Daily Productivity Tracking of each team member

Timely Acknowledgement/Resolution of Customer Emails as per regulatory Guidelines

TAT management along with Quality and Productivity

Key Responsibilities:

📌 OPS - Senior Executive - Customer Experience (Gurugram)
🏢 PNB Metlife
📍 Gurugram

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