- Create/ review policy, process, procedure basis functional/ audit/regulatory requirements from time to time
- Provide SME support to stakeholders to develop and implement process solutions to improve operational efficiency
- Facilitate critical review of current processes for effectiveness, quality and simplification
- Update and maintain process documentation and repository
- Conduct training sessions/ workshops on processes for employees
- Proven working experience in Project Management with robust knowledge of analytics and MS office
7.
Monitor
Projects as per scope, schedule, and allocated resources, using appropriate verification techniques
- Establish and maintain relationships with relevant stakeholders. Report and escalate to management as needed
Key Responsibilities:
📌 OPS - Deputy Manager - Business Process (Gurugram)
🏢 PNB Metlife
📍 Gurugram
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