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Location: Manali, Himachal Pradesh

Organisation: Vivaan Stays – Boutique Hospitality Chain (7 properties across Kullu–Manali)

About Vivaan Stays

Vivaan Stays is a leading hyper-local boutique hospitality brand in the Kullu–Manali region, operating seven well-rated small and mid-sized hotels. Known for our personalised service, solid regional presence, and consistent guest experience, we are now strengthening our leadership team with a seasoned Group Manager.

Role Overview The Group Manager will oversee the end-to-end operations, P&L;, and commercial performance of all 7 properties. Each hotel has an on-site manager who reports to the Group Manager. The role also leads centralised functions such as purchase, marketing, branding, revenue management, and quality control.

This is a Manali-based position with occasional travel to Delhi, Mumbai, Gujarat for business development and marketing.

Key Responsibilities

- Operational Leadership:
- Supervise daily operations of all properties through local property managers.
- Ensure consistent service quality across housekeeping, front office, F&B;, maintenance, and guest relations.

- P&L; & Financial Management:

- Full responsibility for group-level profitability.
- Monitor budgets, optimise costs, and drive revenue performance across properties.

- Marketing & Revenue Management:





- Oversee online channels such as MakeMyTrip, Booking.com, Hotels.com, Goibibo, and others.
- Manage pricing, inventory, promotions, and brand visibility.
- Lead offline sales efforts including travel agents, corporate tie-ups, and regional promotions.

- Centralised Functions:

- Streamline procurement and vendor management for all properties.
- Anchor brand development, digital presence, and customer experience initiatives.

- Team Management:

- Guide and mentor property managers and central staff.
- Build a culture of accountability, training, and service excellence.

Candidate Profile

- Experience: Minimum 10+ years in hospitality operations, with exposure to multi-property or cluster roles preferred.
- Strong understanding of hotel operations, including:
- Front Office
- Housekeeping
- Food & Beverage
- Purchase & Inventory
- Revenue Management & OTA platforms

- Experience with reputed hotel chains is desirable.
- Skills:

- Proficiency in English and Hindi.
- Basic computer proficiency (MS Office, PMS/Channel Managers).
- Strong interpersonal, leadership, and problem-solving abilities.
- Understanding of local Himachal or hill-destination markets is a plus.

Compensation

Salary will be in line with industry standards, supplemented by attractive revenue and profit-based incentives.

📌 Operations & Marketing (Manali)
🏢 RECEX
📍 Manali