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Job Title Style Editor

Department Retail

Position Off role

Reports to Store Manager/Team Leader

JOB PURPOSE

To maximize every sales opportunity, for the store and across all other channels, by delivering exceptional customer service, upholding outstanding store standards through demonstrating Asian Paints values, and ensuring compliance with operational processes, to ensure every customer experience is tailored and memorable.

To maintain the styling of the Studio over time and to handle clients or sites with interior design or styling requirements.

QUALIFICATION

Degree in Interior Design or Architecture is required

Graduation is mandatory to be applicable for this role

EXPERIENCE

Prior experience in sales or design within luxury sector - min 2 year

Minimum 3-4 yrs. of work experience

Experience in luxury retail stores is a plus

Software Proficiency

MS Office (Word, Excel and PowerPoint)

KEY BEHAVIOURS AND DESIRABLE CHARACTERISTICS:

 Sales and target driven

 Natural conversationalist

 Keen eye for styling and design related areas

 Results oriented

 Adaptable, adaptable approach

 Exceptional customer service with a customer-centric approach

 Positive, pro-active and energetic with a sense of urgency when necessary

 Open to learning, training and development opportunities, with a ‘can-do’ attitude

 Focus on self-learning as well as the growth of the team

 Connect with the Architects and Interior Designers will be an added advantage

COMPETENCIES REQUIRED

Selling and Outstanding Customer Service

 Has awareness of individual and branch targets and sales performances

 Coordinating or handling the installation of products at customer’s home with grievance redressal of any customer if required





 Treats the customer as the primary focus at all times and is prepared to go out of their way to meet the customers’ unique style needs and override any objection through tailored, appropriate questioning and observations

 Understands that the customer is key: able to adjust selling style to adapt to different customer types through understanding and reacting to body language to recognize buying signals

 Achieve maximum sales and deliver on outstanding customer experiences through promoting an inviting and welcoming atmosphere; exceed customer expectations through every individual interaction and ensure customers leave wanting to repeat the experience

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 Actively greet, assist and sell in a professional and passionate manner through taking full advantage of all selling opportunities with the aim of building multiple sales and supporting key KPI’S

 Has extensive product knowledge in order to confidently offer bespoke, professional advice and communicate best sellers as part of the selling process

 Build customer loyalty through promoting and offering our Together scheme and booking in numerous customer appointments; leverage and champion this scheme to drive relationships, sale volume and contribute to the store’s customer base and Individual targets

 Provide the highest possible standard of professional,



prompt customer service via all channels; face to face, email and telephone

Personal and Team Effectiveness

 To aim for continuous improvement through driving personal development and using Asian Paints resources where necessary

 Has a strong work ethic, places importance on good time keeping and uses initiative where required

 Uses feedback appropriately to improve individual and store performance

 Works as an effective part of the store and regional sales team; establish and maintain constructive,

effective team relationships to create a positive work dynamic

 Motivated by being a team player with a common goal

Commercial Awareness and Product Knowledge

 Awareness of target Key Performance Indicators (KPIs) and branch performance against target KPIs;

strive to continually meet and exceed branch KPIs

 Maintain a high awareness of visual merchandising and contribute to the making of commercial decisions for the market type and customer profile

 Identify external opportunities; helping to organize and schedule events to increase incremental sales

Store Operations

 Learn and follow daily tasking requirements and replenishment systems, ensuring the sales floor is replenished at all times

 Process sales accurately, with care and attention

 Computer literate to adhere to and drive all store operations

 Maintain strong housekeeping requirements at all times

 Ensures that all company administrative work is dealt with accurately in a timely manner

 Ensure adherence at all times to company procedures and policies

 To maintain store styling is as desired at all times

Note: Age (35) and Education (SSC)

📌 Opening for a Style Editor in a Paint company at Gujrat- Surat
🏢 Shhambhaawee Services
📍 Surat