About Client : Incorporated in 1993, Client has pioneered Soft Skills training in India, spanning industries such as Aviation, Hospitality, Travel, and Customer Service, and has consequently transformed countless careers in the process. Bearing witness to its excellence, Client has appeared for Eight years in The Limca Book of Records for the Highest Placement track records, besides other achievements. Client is an approved training partner of NSDC & THSC.
Also has a tie-up with Air India for its unique In-Flight Familiarization program.
Role : National Delivery Head (Training and Delivery)
Budget : Up to 40 to 60 LPA
Locations: Gurgaon sector 18, Haryana, India
Experience:17 to 25 Years
Skill Set: Delivery Management, Delivery Leadership, Training Delivery, Training Management, operations, Leadership Skills, Communication Skills, Presentation Skills, People Management
:
The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:
1. Training Strategy:
Developing and implementing a training strategy aligned with the overall organizational goals.
2. Team Leadership:
Leading and managing the training team.
Providing guidance, coaching, and support to ensure the team meets or exceeds targets.
Ensuring Customer satisfaction and delight
3. Training Performance Analysis:
Monitoring and analysing training performance data.
Ensuring more than 90% attendance at all the centers across the country
Ensuring less than 5% dropout across the centres
Responsible for putting students in the batches after admission.
To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development
Ensuring the timely certification of the students
Controlling Training slippage and leakage at all levels.
Implementing timely corrective actions and strategies to achieve high training delivery performance.
4.Day-to-Day Operations:
Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.
Responsible & involved in the selection and training of Trainers and training coordinators PAN India
Regular visits to centers PAN India
Faculty Management & Rostering of PAN India
Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers
5. Company Policies & Directives:
Ensuring strict adherence to training Processes, Policies and Directives
6. Quality
Ensuring High-Quality delivery of Training & and meeting students' placement goals.
INTERESTED CANDIDATES TO REVERT BACK WITH THESE DETAILS
1. Total work Experience
2. Relevant Experience in Training and Development
Relevant Experience in Training Performance Analysis
3. Exposure to PAN India (Y/N)
4. Regions handled across India
5. Latest Salary
6. Expected Salary
7. Notice Period
8. Current Location
9. Ready to Relocate to Gurugram ? (Y/N)
📌 National Delivery Head (Training and LnD) (Gurugram)
🏢 ADI Group
📍 Gurugram
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