Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.
Key Result Areas/Accountabilities
1. Franchisee handling
2. Sales acquisition (in bound and out bound)
3. Customer Service
4. People management
5. Franchisee profitability
6. HSW
Core Competencies, Knowledge, Experience
1. Channel handling skill
2. Good communication and convincing skills
3. Customer handling
4. Outbound sales handling skills
5. Team handling skills
6. Decision making and delivering results
Must have technical / qualified qualifications
1. Graduate
Years of Experience
1. 4-6 years on role experience
2. 1-2 years channel handling experience