Creating a framework for effective preventive fraud mechanism.
Responsibilities
- Product Knowledge - In-depth knowledge of asset products like Credit Cards, Merchant acquiring business, PL, AL,TW,CV,CE,HCF,LAP,HL,SME,MSME,Agri etc.
- Analytical Skills - should be extremely good at identifying triggers for sampling and investigation based on info fetched from HUNTER/SFDC application, transaction monitoring systems, LOS and STP Process.
- Digital Process - experience in process movement from manual to digital FCU activity, LOS environment and portfolio monitoring.
- Investigation – deep experience in investigation and initiating recovery action
- Agency Management – deep knowledge about FCU specific agencies, identification, empanelment and management of those agencies and management of work allocation, billing, payment,
counter verification and performance benchmark and monitoring.
- Relationship Management - effective communicator, negotiator, extremely valuable connects in peer bank and Law enforcement agencies/ Law firms etc.
- Preventive Fraud Management - Framing Anti-fraud process and policies for identification of fraud at application stage. Connected with competition and updated with prevailing fraud trends and fraudsters methods. Creating a framework for effective preventive fraud mechanism. Creating awareness and deterrent based on attempted / identified fraud.
- Portfolio Monitoring – On go