JD

- Min 2+ years designing and managing multiple OnPrem Exchange and O365 Mail service (Mandatory) for a large, geographically dispersed enterprise (minimum 5000 users).
- Exchange Certification (O365)
- Good knowledge on Onprem to O365 migrations planning and executions
- O365 Users and Group Creation and permission management
- Good knowledge on Mail Routing Concepts
- Experience with configuring different set of Mail Policy as per compliance and audit requirements.
- Experience with PowerShell and Scripting
- Good Administration Knowledge on MS SharePoint, TEAMS, Onedrive and other O365 tools.
- Effective handling of O365 Compliance Requirements (Such AV, Antispam Protection, Threat Management, DLP, Monitoring, eDiscovery &

• Hold.)

- Good knowledge on AD 20121619 functional level
- Valuable troubleshooting knowledge
- Experience in Microsoft Windows Server Administration,



to include Server 2012 and 2016/19 operating systems.
- Experience using a ticket management system for work prioritization and daily workload management.
- Coordinating with different lines of services with SLA. Creating and updating of technical documentation.
- 3rd party vendor coordination for visit and troubleshooting
- Incident Management &

• Escalation- Ticket Status Check and Update.

- Change Management - Change Raising to facilitate incident resolution &

• Problem resolution.

- Problem Management &

• RCA - Responsible for preparing RCA document for Severity 1 &

• Severity 2 calls

- Flexible to work on shifts and Very good communication skills

📌 (Maharashtra)
🏢 Hunarstreet Technologies
📍 Maharashtra