Position : Key Account Manager-Sales (GCC countries)

Experience : 8 Years to 15 years of experience in sales, key account management, or relevant customer relationship management roles.

Industry Preference : Building Material/Door Industry (Connect with Architects, PMCs, MEP contractors, builders, Govt. offices)

Base Location: Pune, Maharashtra (Need to visit GCC countries as per business requirements)

Desired Qualification: BE (Mechanical)/Graduate with relevant experience

Required Skills

- Proven experience in sales, key account management, or relevant customer relationship management roles
- Knowledge of the industry or market in which the company operates
- Strong business acumen and financial understanding
- Ability to travel to meet clients as needed
- Additional certifications or training in sales, account management, or customer relationship management is a plus

- The primary duty of a key account manager is to build strong client relationships and seek sales from them to maximize the company’s profits by strategically up-selling the products and services.
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify current business opportunities.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives. Acquiring a thorough understanding of key customer needs and requirements
- Collaborate with cross-functional teams, such as sales backend, marketing, and customer support,



to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
- Manage contract negotiations, renewals, and pricing discussions in collaboration with the sales team.
- Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
- Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Anticipating the clients’ actual needs and working accordingly with the production team to get the work done within the stipulated time.
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
- Gather, report and communicate customers' feedback on service, technology and product delivery
- Research and source new potential clients
- Measure, track and analyze key account metrics
- Developing and maintaining a portfolio of high-value clients.
- Identifying high-value clients and developing strategies to build relationships with them.

📌 Key Account Manager_GCC Country_shay (Pune)
🏢 Hunarstreet Technologies
📍 Pune