Role Overview The Junior Azure Integration Platform Engineer provides operational support and technical assistance for the Azure Integration Services (AIS) platform, working under defined procedures, supervision, and guidance. The role focuses on service reliability, incident response, and skills development, contributing to consistent and reliable integration platform operations.
Responsibilities
Key Responsibilities
Platform Monitoring & Operational Support
Assist in monitoring Azure Integration Services components, including:
Logic Apps
Service Bus
Azure Functions
API Management
Event Grid / Event Hub
Monitor platform health, availability, and performance using:
Azure Monitor
Application Insights
Log Analytics
Identify and log incidents, alerts, and service requests in line with SLAs
Incident Response & Troubleshooting
Respond to incidents and service requests using documented runbooks and procedures
Perform basic troubleshooting and analysis
Escalate issues appropriately following defined escalation paths
Support post-incident activities and documentation updates
Participation in shift-based operational support, including nights and weekends, as per support roster
Support during planned maintenance activities
Cloud Resource & Configuration Support
Assist with management of Azure resources, including:
Resource groups
RBAC assignments
Networking components (VNETs, subnets, NSGs)
Support platform updates, patching, and scheduled maintenance under supervision
Documentation & Knowledge Management
Maintain and update operational documentation, runbooks, and support procedures
Contribute to knowledge articles and operational handover documentation
Cost Awareness & Operational Efficiency
Assist in tracking Azure consumption and basic cost optimisation activities
Follow cost control guidelines and report anomalies
Learning & Career development
Participate in structured learning, coaching, and skills development initiatives
Build foundational knowledge of Azure Integration Services and enterprise integration patterns
Progress toward greater autonomy and responsibility
Qualifications
Experience Profile
2–4 years of experience in Azure or cloud platform support roles
Experience working in operational or service support environments
Required Skills & Experience
Essential
Foundational experience in Azure or cloud platform operations
Basic understanding of Azure Integration Services components
Familiarity with monitoring, alerting, and incident management processes
Strong willingness to learn and follow operational standards and procedures
Desirable
Microsoft Azure Fundamentals (AZ-900) or Azure Administrator (AZ-104) certification
Exposure to enterprise integration or middleware platforms