Job Title: IT Manager (Linux | VoIP | Cloud)

Location: Ahmedabad

Experience: 5–10 Years

Industry: Product-Based IT Company (Telecom / VoIP / Cloud Solutions)

Job Summary:

We are hiring an experienced IT Manager to manage and optimize our cloud-based and Linux infrastructure. The role requires strong expertise in VoIP technologies, system performance, and high-availability environments to ensure seamless delivery of telecom and software products.

Key Responsibilities:

- Manage and maintain Linux servers and cloud infrastructure (AWS/Azure/On-Prem)
- Monitor system performance and ensure 99.9% uptime and availability
- Implement and manage security measures (Firewall, VPN, SIP security)
- Handle deployment, scaling, and optimization of IT infrastructure
- Lead the IT team and ensure smooth internal and client coordination
- Ensure SLA compliance and quick incident resolution
- Troubleshoot issues related to VoIP, Dialer, and Contact Center solutions
- Maintain backup, disaster recovery, and failover mechanisms
- Collaborate with DevOps and development teams for product releases

Required Skills:

- Strong knowledge of VoIP protocols (SIP, RTP)
- Hands-on experience in Linux Administration (Ubuntu, CentOS, RHEL)
- Experience with MySQL / MariaDB




- Solid understanding of Networking (TCP/IP, NAT, QoS, VPN)
- Experience with monitoring & logging tools (Nagios, Zabbix, Grafana, etc.)
- Strong leadership and team management skills
- Excellent problem-solving and analytical abilities
- Client communication and escalation handling

Documentation & Compliance:

- Maintain proper documentation including:
- Network diagrams
- SOPs and runbooks

- Ensure compliance with:

- Data security standards
- Industry regulations

Preferred Qualifications:

- Experience in multi-server and high-availability environments
- Certifications such as RHCE / RHCSA / CCNA
- Experience in product-based IT or telecom company

Key Competencies:

- Leadership & Decision Making
- Time Management & Multitasking
- Analytical Thinking
- Ownership & Accountability

Key Metrics (KPIs):

- System uptime & infrastructure performance
- Call quality & VoIP connectivity
- SLA adherence & incident resolution time
- System security & compliance standards

Perks & Advantages:

- Work on advanced Telecom & Cloud products
- Leadership role with high ownership
- Growth-driven and dynamic environment

📌 IT Manager (Linux | VoIP | Cloud) (Ahmedabad)
🏢 Elision Technologies
📍 Ahmedabad