JD of IT manager

Job Title

IT Manager / Head – Information Technology

Department

IT Department

Location

Bengaluru, Karnataka

Reports To

Managing Director

Job Purpose

Ensure smooth functioning, security, and modernization of company IT systems, while leading digital transformation through AI, automation, and business analytics.

Key Responsibilities

Category

Details

Infrastructure Management

Manage servers, networks, CCTV, ERP, and hardware. Ensure data security, backup, and connectivity across all plants/offices.

Software & Systems

Oversee ERP and business software; coordinate with vendors for upgrades, maintenance, and integration with production and finance systems.

Automation & AI Initiatives

Introduce AI tools for productivity, predictive maintenance, data forecasting, and workflow optimization across departments.

Business Intelligence

Develop and implement BI dashboards/reports using tools like Power BI or Zoho Analytics for management decision-making.

Cybersecurity

Implement robust cybersecurity policies, firewall protections, and user access controls to keep data and network protected.

Process Improvement

Use technology to streamline operations, reduce manual work, and improve data visibility.

IT Policy & Compliance





Define IT usage policies, monitor licensing compliance, and ensure adherence to data protection laws.

Team Leadership

Lead and mentor IT staff; manage vendor relationships and service contracts efficiently.

Emerging Technology Integration

Explore cloud solutions, IoT for manufacturing, and automation tools to support digital transformation.

Support & Troubleshooting

Provide ongoing technical support for users and departments to minimize downtime.

Requirements

Skills & Qualifications

Requirement Type

Details

Education

Bachelor’s in IT, Computer Science, or related field (Master’s preferred).

Experience

10 Plus years in IT management, preferably in manufacturing or FMCG industry.

Technical Skills

ERP systems, networking, cloud computing, cybersecurity, AI tools, BI dashboards.

Soft Skills

Leadership, problem-solving, communication, analytical thinking, vendor coordination.

Performance Goals

- Establish digital transformation roadmap (AI + BI integration).

- Improve system uptime and data accuracy across departments.

- Reduce manual reporting through automation and dashboards.

📌 IT Manager (Kanakapura)
🏢 KWALITY SPICES
📍 Kanakapura