17 Aug
|
Pragati One
|
India
Sales & Customer Relationship Manager (Work From Home)
Company: PragatiOne
Job Type: Full time (Remote)
Work Mode: 100% Work From Home
Industry: Construction Technology (SaaS)
About PragatiOne
PragatiOne is a fast-growing Construction ERP platform built exclusively for Indian contractors. Our mission is to simplify construction business management through a powerful mobile application that helps contractors manage projects, labour, materials, payroll, billing, attendance, and much more—all from one platform.
We're looking for enthusiastic and self-driven professionals who are passionate about sales, customer engagement, and helping customers succeed.
Job Summary
As a Sales & Customer Relationship Manager, you will be responsible for generating leads, conducting online product demonstrations, converting prospects into customers, onboarding new users, and ensuring they successfully use the PragatiOne application.
This is a 100% remote position, requiring excellent communication skills, self-discipline, and the ability to build long-term customer relationships over phone and video calls.
Key Responsibilities
Contact contractors, builders, and construction companies through phone calls, WhatsApp, email, and online meetings.
Generate new sales opportunities and qualify potential customers.
Schedule and conduct online product demonstrations of the PragatiOne mobile application.
Explain product features, pricing, and subscription plans.
Convert leads into paying customers.
Guide customers through account setup and onboarding.
Train customers on how to use the application effectively.
Build strong relationships with customers and ensure long-term engagement.
Handle customer queries and coordinate with the technical team whenever required.
Follow up regularly with customers to improve product adoption and retention.
Maintain daily records of calls, follow-ups, sales, and customer interactions in the CRM.
Achieve monthly sales, onboarding, and customer satisfaction targets.
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📌 Sales & Customer Support Executive (India)
🏢 Pragati One
📍 India